The Franchise Training Co

Our Courses

We offer a variety of impactful courses, online or in person. If required, we can customize the content to meet your specific needs

The Franchise Training Co

Our Courses

We offer a variety of impactful courses, online or in person. If required, we can customize the content to meet your specific needs

Our Courses

Franchisor Courses

(3 x ½ day sessions live online for remote teams OR 2 x full day face to face)

This programme is for people who conduct field visits to franchised outlets. For years it has been believed that audits and incentives are the be-all and end-all of effective field visits. It has been proven that a motivated franchisee with well-trained staff gets it right every time. This course aims to cover all the basics of a good field visit but focuses on imparting the skills needed to ensure standards are maintained, through on-the-job coaching. Role-plays based on commonly experienced situations form an integral part of this course. Your team will walk away with practical tools to drive franchisee performance.

Who should attend?

People who conduct field visits or provide support to franchised as well as company-owned outlets

(½ day session live online for remote teams OR 1 x full day face to face)

Managing money effectively makes the difference between managing a business well or managing it poorly. Mastering the information in this course is vital and will ensure the success of the business, by making relevant financial information available on time. The emphasis is on linking what happens operationally to the Income Statement /P&L. Learn the 3 rules of growing profit in your businesses.

Our approach is practical and helps operators and those working in the field to really understand the key indicators and how to impact them. This course will change the way you run your business and empower you with the skills you need to drive profit in your business

Who should attend?

Anyone that wants to learn how to drive profit in a business.

Franchisee Courses

(4 x ½ day sessions live online for remote teams OR 3 or 4 x full days face to face – depending on customisation)

This course is everything a new franchisee or other new business owner needs to prepare them for owning and running their own business. Aspects covered during the course will upskill delegates in all areas of operating the business successfully. Covering key HR skills, Basic Marketing Skills, Operational Finance and some Personal Mastery thrown in, whether you are new to operating a business or have been in business before, you cannot afford to miss this programme.

Who should attend?

Anyone that needs general management skills to drive business performance.

(½ day session live online for remote teams OR 1 x full day face to face)

Managing money effectively makes the difference between managing a business well or managing it poorly. Mastering the information in this course is vital and will ensure the success of the business, by making relevant financial information available on time. The emphasis is on linking what happens operationally to the Income Statement /P&L. Learn the 3 rules of growing profit in your businesses.

Our approach is practical and helps operators and those working in the field to really understand the key indicators and how to impact them. This course will change the way you run your business and empower you with the skills you need to drive profit in your business.

Who should attend?

Anyone that wants to learn how to drive profit in a business.

Business Courses

(3 x ½ day sessions live online for remote teams OR 2 x full days face to face)

Managing a single unit well often results in a Manager being promoted to manage many branches. A completely different skill set is required for this new role and our Area Management course will equip newly promoted and seasoned Area Managers with skills to up their game and manage through people to achieve great results.

Who should attend?

Staff that support or manage more than one outlet.

(3 x ½ day sessions live online for remote teams OR 2 x full days face to face)

This programme is aimed at enabling business owners and managers to drive sales, by creating awareness through local marketing as well as increasing the sales of your products or services by empowering employees with practical skills and the confidence to increase revenue.

Who should attend?

Anyone that wants to learn how to drive sales in their business.

Other Courses

Include:
  • Merchandising
  • Conflict Management
  • Customer service
  • Marketing & Selling
  • Operational Financial management
  • Business Planning
  • Presentation skills
  • Communication and Teamwork
  • Human Resource Management
  • Business Planning & Strategy
  • General Management
  • Time Management
  • Business Etiquette
  • Mentoring & Coaching
  • Courageous Conversations
  • Workplace Readiness (for Interns/Graduate Programs)
  • EQ and Personal Mastery
  • Call centre service excellence
(All of these courses are customisable and can be tailored to your needs)

We have several experts in our team that can prepare dynamic presentations on topics within the field. Contact us and we will connect you with the best match.

Training Enquiry Form

How can we help you?

*PRIVACY STATEMENT*
As a valued customer of The Franchise Training Co, we take your privacy seriously. The POPI Act (for South Africans) has been effect since 1 July 2021 and we would like to assure you that we treat your information with sensitivity and confidentiality. If you are not in South Africa, please note we are equally dedicated to keeping your information secure.

As of 1 September 2022, we would like to ensure that we have your consent to continue to keep you updated on our training offering and tips. Your privacy is very important to us and our databases are securely stored, with access being strictly controlled.

NO action is required if you are happy to stay on our mailing list.

We would like to thank you for your continued support and look forward to keeping you up to date. For more information kindly contact our offices.

If, however, you no longer want to receive our correspondence, mail us on info@thefranchisetrainingco.com and we will remove you from our database

Testimonials

“The Franchising Plus Training; both for basic business acumen as well as the Field Service Consultant has been extremely beneficial for Supa-Roof as it also equips our people with skills, confidence, and ability to deal with customers across all levels.

The training is continuous as it doesn’t only cover the topics of what to sell but how to sell. It gets staff to buy in and makes them aware of the bigger picture and how trust, and relationships fit into the entire business as a whole. At Supa-Roof these training programs are prerequisites for the onboarding of all staff across their different roles. The assessments at the end of the training are critical as they measure competency levels and results achieved there determine whether there is a need for further training and we have seen that those who do not do well in the assessments usually do not perform well. Therefore, at Supa-Roof we believe in these training programs and we will continue to ensure that all our new staff participates and our existing staff also part takes in refresher programs as well. Thanks”

Christian Xaba

National Manager (Supa-Roof)

“My team absolutely loved the sessions. They really appreciated the pragmatic approach.  After the training they all stood loud, proud, and confident – it was amazing.”

Jeanne Geldenhuys

Ops Exec Sorbet

“The thing that stood out for on the course was the main responsibilities of the franchisee and the importance of forward planning and goal setting.”

Johannes

Franchisee

“I learnt the importance of linking marketing and ops and how important it is to identify your target market”

Daniel

Warehouse and Distribution Manager

“I enjoyed the training, when I got stuck it was quickly explained. I definitely have a better understanding of finance in the business now”

Bronwyn

Area Manager

“Our sessions were tailored based on how the team responded and then developed between each one. I was very impressed with how at ease the trainer made the team feel, and the visual and interactive methods used to enable us to extract the thoughts that we needed to define our direction, were incredibly insightful.

By the end of the process, the team could feel a remarkable difference in how we felt individually and collectively, and it has left us with great tools and motivation to continually improve.  The trainer encourages a growth mindset, and it is for this reason that Vaperite partnered with The Franchise Training Co. The next step is to do training with all of our store managers. I am looking forward to working with the team in the future.”

Deon Cockeran

General Manager (Vaperite (Pty) Ltd)

“We have been in partnership with Franchising Plus Training (now The Franchise Training Co) for many years and utilized their services for both franchisee and operation team training. The industry expertise they bring to our organization is invaluable to how we are able to train and develop skills within our network.

The professional approach to our business has resulted in a highly beneficial relationship that we continue to enjoy and utilize. In particular we have been able to benefit from financial training and franchisee relationship training. I would definitely recommend The Franchise Training Co  as leaders in the franchise training field.”

Clint Ducie

Group Training & Shared Services (Famous Brands)